Frequently Asked Questions

What IS a Virtual Assistant?

By strict definition, a Virtual Assistant is a skilled professional, (usually an independent contractor) that provides help completing business tasks outside of the clients physical location.

The types of tasks vary, but usually fall under the categories of Administration, Systems and Organization, Technical, or Creative work.

Here at Ivory Desk Virtual Assistants, we’re able to offer services under each category, allowing clients to customize their VA Package.

Why should I work with a Virtual Assistant?

There can be many reasons!

First, your time is precious. Each hour you spend balancing books, answering emails, and scheduling clients is an hour you could’ve spent an your income-generating activities!

Second, the cost of working with a VA is considerably cheaper than hiring a traditional in-office employee. In addition, you save out-of-pocket cash flow on providing benefits like insurance and retirement plans when you work with a VA as an independent contractor versus hiring a W2 Employee.

Finally, hiring a VA can provide a powerful protection against burnout by releasing you from the burden of juggling never-ending back-end tasks and providing you a trusted support to cover so you can take the time off you need!

Admin:

  • Email and Inbox Management
  • Calendar Management
  • Voicemail Management
  • Data Entry
  • Basic Bookkeeping and Expense Tracking
  • Virtual Meeting Setup and Moderation

System and Organizational:

  • Creating and Editing SOP’s (Standard Operating Procedures)

  • Folder Sorting and Organization

  • Creating and Updating Email Lists

Creative:

  • Social Media Creation and Management.

  • Content creation, including images, reels, infographics and more.

  • Custom blog posts tailored to your niche.

  • Physical Marketing Material Design.

  • Social Media Copywriting, Caption Creation, and Analytics

What kind of services does Ivory Desk offer?

Our range of services is one of the things that sets us apart!
Some common packages include, but aren’t limited to:
What services do you offer?

We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

How do I get started?

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

What makes you different?

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.